It is a proven fact that when something good is being done, only a few listen. But if it’s the other way around, the whole world knows it. That is the dilemma every industry faces when it comes to customer service.
In an article from Forbes.com, Stuart Leung said that “…in order to have a t...
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Monday, 13 October 2014
The Secrets to Hiring a Call Centre Superstar
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