Saturday, 30 May 2015

Writing Compelling Blog Posts: Foolproof Ways to Get Your Readers Hooked

Do you ever wonder how popular websites create blog posts that generate a significant amount of links, shares, engagements and traffic?
Have you ever wanted to do the same for your site?
Captivate the attention of your audience and keep them coming back for more by keeping in mind the following...
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Friday, 29 May 2015

Outsourcing: What’s In It For You?

While attending to every aspect of the business is deemed consummate by many, it is just not feasible.
Taking that fact into account, it’s easy to see why outsourcing has earned quite a following nowadays.
With the increasing number of businesses now embracing virtual help, don’t you think it’s a...
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The Next Challenge for Global Entrepreneurs: Managing Virtual Assistants Effectively

Running a remote workforce presents a unique set of management challenges.
When you’re working with an outsourcing partner, face-to-face interaction becomes less rich. And that’s just the tip of the iceberg.
Factor in different sets of culture, work ethics, educational background, experience and ...
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Wednesday, 27 May 2015

Dramatically Improve Your Site"s Google Ranking: A Comprehensive Guide

In today’s digital age, an impressive Google ranking is pivotal in the success of any business.
This search engine giant uses a wide array of methods to identify which web pages are displayed first in the search results.
While their exact formula is classified, there have been proven ways you c...
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Reducing a Contact Centre’s Average Handling Time: Key Questions to Ask

The Average Handling Time (AHT) metric has always been a crucial topic for contact centres.
While some organisations use it as a means to measure the efficiency of their process and the proficiency of their agents, others believe that it gets in the way of the personalised customer experience...
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6 Exceptional Advantages of BPO Services

Do you want to minimise your expenses and maximise your revenue?
Do you want to focus more on your core business and save on both time and money?
If your answer is a resounding yes, then outsourcing is for you!
Over the years, outsourcing has earned quite a following, and with good reason.
With...
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Tuesday, 26 May 2015

Understanding the Different Types of Shrinkage at a Contact Centre

Shrinkage is the metric used by contact centres to determine how much time is lost to vacations, holidays, sick leaves, trainings, meetings, lunch breaks, etc. It enables them to determine the number of staff needed on the floor, and create an accurate shift plan.
Identifying and calculating the...
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Offshore Contact Centre Outsourcing: 5 Success Factors to Consider

Over the years, Australian businesses, big or small, have continuously outsourced some of their operational activities and processes to low-cost regions around the world.
After all, it makes good business sense to hire highly-skilled and seasoned workers outside the country at a fraction of the...
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Monday, 25 May 2015

Creating Compelling Social Media Content: 7 Tried-and-Tested Ways

Social media is irrefutably a key component in the success of any digital marketing campaign.
It is a great avenue to share your offerings, interests, and the values that your organisation holds dear.
However, with the increasingly large number of impatient web visitors constantly in the lookout...
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Do You Want an Efficient Virtual Assistant? Avoid these 6 Common Mistakes

Whether you are a budding entrepreneur or a corporate executive, you can surely benefit from all the help an online virtual staff can offer.
Since you can delegate other tasks, you have more time to focus on aspects of your business that might need your attention and expertise.
However, to take...
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5 Ways to Use Your Offshore Virtual Assistants Creatively

One of the biggest obstacles that discourage Australian businesses from offshore outsourcing or hiring virtual assistants is language barrier.
However, this is becoming a thing of the past, taking into account the fact that  many countries – such as the Philippines – already has  an increasing wo...
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Content Marketing Strategy That Works: 4 Key Tips

In today’s information-laden world, businesses are in continuous search for the best digital marketing strategy to promote their brand, establish their authority and increase their sales.
Nowadays, content marketing is seen as an effective strategy companies can use to introduce their brands w...
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At Your Assistance: The Key Benefits of Hiring a Virtual Assistant

If you are the proud owner of a flourishing business, you will probably notice that you are becoming busier as your venture expands.
Understandably, you would need all the help you can get.
Fortunately, this is where a virtual assistant comes in.
In essence, a virtual assistant or VA is a...
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Sunday, 24 May 2015

7 LinkedIn Hacks to Supercharge your Business Growth

Social media platforms provide people with the chance to interact and become virtually sociable.
But unlike Facebook and Twitter, LinkedIn sets itself apart from the others by fostering professional and B2B relationships on its social platform.
Dubbed as the online résumé for job seekers and p...
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What are the Roles and Responsibilities in a Contact Centre?

What are the Roles and Responsibilities in a Contact Centre

It is important for a contact centre to clearly define all its roles and responsibilities.

This enables employees to set clear expectations and take the right steps towards success and growth not only for their organisation, but also the companies they work with.

In a typical contact centre layout, there are three key groups that play a vital role in the organisation’s day-to-day operations. These are the administrators, supervisors and agents.

Administrators are mainly responsible for managing the system used in the operation.

They have special privileges for administering and maintaining software used by the supervisors and the agents.

Because they handle call routing and queuing as well as configure tools like interactive voice response (IVR), they are crucial to ensuring seamless communication between customers and agents.

Among the most important tasks of administrators include setting and managing routing rules and reviewing them on a regular basis.

They deploy solutions such as an IVR application, which interacts with callers, collects their information and routes them to the appropriate agent. They also schedule and publish reports on key metrics to help supervisors properly manage their agents.

Supervisors are responsible for managing agents.

They see to it that the goals of the contact centre are achieved, making sure customer experience (CX) is optimal and sales cycles are fast and efficient.

It is also their responsibility to evaluate agents. They assess their performance and determine their strengths and weaknesses through call logging as well as observing and monitoring other types of customer interactions. They meet with their team on a regular basis to provide feedback and assistance regarding their tasks.

It is also the duty of supervisors to create utilisation reports. They use quantitative data to determine the volume of interactions and ensure agents make full use of their time and resources. It is important for supervisors to be effective leaders and skilled at multitasking, coaching and managing.

Agents are responsible for interacting with customers.

Their goals are set by their team leaders or supervisors based on consistent and measurable standards. They undergo comprehensive training to become well-versed in every aspect of their work so they can deliver excellent customer service.

While their primary task is to attend to the needs of customers, they are also expected to collaborate with their team, and provide or ask for assistance when necessary. They should also possess excellent computer proficiency, good communication skills and the ability to establish rapport with customers through various channels.

Aside from having an extensive skill set, agents should be able to use diverse tools and resources to provide quality service to customers and maximise their time. In a multi channel contact centre, agents are able to deal with the needs of customers by using various channels such as email and social media.

Having clearly defined roles and responsibilities makes it possible for a contact centre to set the right expectations, meet its targets and provide the best service possible to customers.

 

The post What are the Roles and Responsibilities in a Contact Centre? appeared first on My Virtual Workforce.

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What are the Roles and Responsibilities in a Contact Centre?

It is important for a contact centre to clearly define all its roles and responsibilities.
This enables employees to set clear expectations and take the right steps towards success and growth not only for their organisation, but also the companies they work with.
In a typical contact centre...
READ MORE

Saturday, 23 May 2015

8 Simple Ways to Increase Facebook Likes For Your Business Page

8 Simple Ways to Increase Facebook Likes For Your Business Page

How does social selling work? What can you do to develop a Facebook page that garners thousands or even millions of likes?

The good thing is, you don’t have to be a marketing or programming genius to amass your desired number of Facebook likes. Before you go about poking holes to see which strategy works for your campaigns, we have prepared 10 simple tips to help you drive quality Facebook likes to your business page.

Follow these tips and you will see more people hitting your Facebook page’s “Like” button.

 

  1. Craft an Informative and Catchy Business Page Profile

 

Remember: when writing your Facebook page’s profile in the About section, assume that you are writing for the web – because you are! Google crawlers will always prioritise FB user pages after websites.

Before including any important details on your profile, make it known to your visitors why they should hit that “Like” button. A catchy username and description will always do the trick.

You can also share with your audience your company’s story or explain to them the purpose of your business. You can then include key details such as your location and how and where they can get in touch with you.

 

  1. Ask Everyone You Know to Like Your Page

 

This is a bit of an aggressive move, but who doesn’t do this these days?

Chances are, most of your friends, colleagues, and others connected in your network would be more than happy to lend a helping hand anyways. For new contacts and prospects, inform them that your business page exists on Facebook.

Start within your little community because their initial likes will eventually go a long way. They will significantly increase your Facebook visibility and once that happens, it will be a lot easier for your target audience to find your page and connect and do business with you.

 

  1. Place Some Useful Content On the Page

 

More often than not, a relevant, entertaining, or meaningful content will effectively grab the interest of your target audience. Your goal is to have them visit your page, read your content and then share it.

Content comes in different forms, such as photos, posts, and videos. Those who will find your content very informative and useful will actively share your business page to their own network of Facebook friends.

 

  1. Research the Interests of Your Target Audience

 

Find out what grabs the interest of your community.

The Graph Search tool on Facebook will help you to easily determine the trends in your niche. From there, you can create and post relevant content your readers will find fresh and timely, and can likely result to a boost in your Facebook likes.

 

  1. Take Advantage of Facebook Ads

 

Facebook has changed its NewsFeed algorithm to favour friends’ posts more over business pages.

This has caused a stir among social media publishers.

One way to maintain your visibility and add up likes to your page is to use Facebook ads. Through this, you can easily target people based on their interests and search patterns. So even if they are less likely to see your content on their NewsFeeds, they will still be able to see your ads on the bottom right side.

 

  1. Conduct a Contest

 

Running contests on Facebook has been proven and tested to generate more likes on business pages.

Only those who have liked your page should be allowed to join your contest. There’s a Facebook app that you can utilise to easily filter those who are qualified to join.

 

  1. Know How to Post

 

To be considered active on Facebook, there is no need for you to post updates on an hourly basis.

The recommended number of post should be at least one a day.

Find out which time of the day your followers are mostly active to ensure that your content reaches its intended audience.

 

  1. Measure Results

 

There are several analytics tools out there to help you manage, measure, and analyse the performance of your Facebook page, but you can always use Facebook Insights for free.

In there, you will be able to see the reach of your posts, the number of user engagements and the likes generated from new followers. Analyse the metrics so you can better formulate ways of boosting the performance of your page.

 

There’s no doubt that Facebook has become a go-to tool for marketers to pull in lots of referral traffic. With over a billion active monthly users, businesses are constantly in the lookout for effective ways to increase their exposure in this very popular social platform. Of course, the quantity of likes is not the only basis to weigh the effectiveness of your page. You have to also ensure that you can gain quality likes that effectively convert.

The post 8 Simple Ways to Increase Facebook Likes For Your Business Page appeared first on My Virtual Workforce.

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8 Simple Ways to Increase Facebook Likes For Your Business Page

How does social selling work? What can you do to develop a Facebook page that garners thousands or even millions of likes?
The good thing is, you don’t have to be a marketing or programming genius to amass your desired number of Facebook likes. Before you go about poking holes to see which s...
READ MORE

3 Things Productive Virtual Employees Do Differently

3 Things Productive Virtual Employees Do Differently

“The bad news: time flies. The good news: you’re the pilot”.

 

It goes without saying that these words from the wise Michael Altshuler resonates well with productive virtual employees. When we say productive, virtual or otherwise, we are looking at the same equally distributed 24-hour window of opportunity to get things done.

 

A day can only go full circle for a day with no option to extend. Traditional school of thought may disagree with the modern line of thinking when discussing the theories of productivity.

 

But it is highly unlikely that the answer to increased productivity is extended working hours. This derails any efforts you may have already made in establishing an environment conducive for sane working.

 

People who want to take in more hours of work regardless of compensation offered are often rare, if not nonexistent.

 

It is never a good idea to sacrifice work-life balance not just for the staff but for you as well. The occupational hazard-free alternative would be opting in the virtual working model.

 

With the way virtual offices are structured, you can have an efficient team not physically working side-by-side for you but providing the necessary round the clock support.

 

To illustrate in simple math, let’s say you have about 3 onsite staff who regularly start work around the same time as you do at 8:00 a.m. Then your virtual employees come in with a 4 or 8-hour time difference. Add up the amount of work your on-site staff finishes plus the work done by your virtual employees on a daily basis and you have nearly 16 hours worth of productivity. Not a bad start and end on a regular business day.

 

But while recruiting and hiring virtual employees can post a serious challenge to business operations, there are a few common measures you can adapt to effectively spot the productive virtual employees from the pack.

 

How can you tell the difference? Here are a few quick hacks we’ve compiled for you:

 

 

Razor-sharp focus and independence

 

There is no secret superpower to getting things done before anyone does.

 

But there are varying degrees of being focused on a task which makes a world of difference. It takes time and practice to master this skill.

 

In this instance, fortune favours those that have put in longer hours of work in the past than those who have yet to. The amount of energy that new graduates bring to an organisation is always a breath of fresh air. But this newness and lack of experience may not sink as fast compared to someone who is not doing it for the first time.

 

Focus and independence are aligned to the hip. It would take a decent amount of personal maturity to have both. Independence means having the necessary self-control and innate sense of responsibility. In most cases, those traits are not common among people who have yet to work a day in their life.

 

 

Smarter Not Longer

 

Falling into the trap of having too much work and not having enough time to carry them out is not smart.

 

For virtual employees, supervision from the employer is minimal.

 

They are mostly left to their own doing and expected to complete tasks at their own pace, except of course during urgent circumstances. Keep in mind that working hard is different from working smart.

 

The latter entails prioritising important or date-dependent tasks and deciding on the amount of time needed to finish each task on schedule.

 

 

Always Be Prepared For Tomorrow

 

Before the end of each business day, you will notice productive virtual employees do a quick recap of what they’ve done and accomplished. They take note of the things they have covered and the tasks they have yet to.

 

This strategy will not only enable them to  stay on top of their work game but it also provides them with a quick reset for them to be able to start on the next task with a clean slate.

 

In essence, it takes focus, preparation and ingenuity to accomplish assigned tasks sans minimal supervision. If your virtual assistant possesses all of the traits necessary, you can expect to have a virtual working partnership that truly works.

The post 3 Things Productive Virtual Employees Do Differently appeared first on My Virtual Workforce.

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3 Smart Ways to Manage Virtual Employees Effectively

3 Smart Ways to Manage Virtual Employees Effectively

Is there a smarter way to do this?

 

It’s the quintessential question good managers always ask.

 

As the person tasked with leading the pack, finding ways to optimise resources and improving processes comes with the territory.

 

You will notice that the working dynamics of virtual employees coincides with that of a manager. A self-managed one so to speak.

 

Both operate nearly in the same vein.

 

In a virtual  office set up, a remote staff  juggles tasks and executes them at their own pace to what they think is reasonable. They manage calendars to their discretion. They plan ahead and work out the best schedule for completion.

 

In a way, they are managers  in their own right. What makes them even better is that they don’t demand a large paycheck.

 

However, while virtual employees are often self-reliant, a good manager is still necessary to maintain a smoothsailing virtual working relationship.

 

Build trust and rapport with your virtual team by:

 

Treating People like People

 

The old adage that says “things get managed, people get led” is true.

 

People have feelings, hopes, dreams, worries and usually act based upon them. It comes with the recognition that people respond better to personal touch.  The consequence of managers treating subordinates in an impersonal way is that they’ll get a response, but not the kind they want.

 

At all times, it’s always better to address issues rationally and tactfully, as opposed to   dishing out  cold reprimands as if the receiving party is just a resource or a thing. If you want exceptional results from your virtual employees, treat them like you would want to be treated.

 

Showing Appreciation

 

The importance of expressing sincere appreciation for their efforts cannot be stressed enough.

 

In a virtual setting where chances of meeting in person is very minimal,  expressing kind words can cover the distance of a million miles away. Though it cannot compensate for a physical pat on the back, still the boost in confidence it provides can go a long way.

 

Communicating Clearly

 

Recent reports show that in the UK, almost 20 million citizens now interact with 120 government bodies through virtual channels and transact all their government related business in the same manner.

 

The magnitude of making something like this work is hardly unthinkable.

 

But the point is, it works.

 

And this can be replicated by having a clear line of communication.

 

There are a myriad of options available at your choosing. But you need to determine which one will work best for you and for your virtual employee. Consider limiting factors like internet connection.

 

Will the application you have chosen cause more problems than it solves on your remote staff’s end? Will it run on the operating system he or she is using? Any minor detail should be addressed if it can in any way hamper his or her capacity to do the work.

 

When it comes to virtual employees, there are so many proven ways to efficiently bring out the best in them. There may not be a one-size fits all solution but eventually, you will find out what works and what doesn’t. Change methods whenever you deem fit and it won’t be long until you have an exceptional working relationship with your virtual team.

The post 3 Smart Ways to Manage Virtual Employees Effectively appeared first on My Virtual Workforce.

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3 Things Productive Virtual Employees Do Differently

“The bad news: time flies. The good news: you’re the pilot”.
 
It goes without saying that these words from the wise Michael Altshuler resonates well with productive virtual employees. When we say productive, virtual or otherwise, we are looking at the same equally distributed 24-hour windo...
READ MORE

3 Smart Ways to Manage Virtual Employees Effectively

Is there a smarter way to do this?
 
It’s the quintessential question good managers always ask.
 
As the person tasked with leading the pack, finding ways to optimise resources and improving processes comes with the territory.
 
You will notice that the working dynamics of virtual ...
READ MORE

Friday, 22 May 2015

8 Essential Virtual Team Tools for Collaboration

8 Essential Virtual Team Tools for Collaboration

Hiring a virtual assistant was once described as a very risky move.

Oftentimes, the lack of physical interaction makes collaboration on tasks and projects difficult.  In addition, achieving maximum work efficiency was challenging at the very least.

But unlike yesterday’s outsourcing plight,  entrepreneurs today already has access to all the necessary tools that make working with a virtual team a whole lot easier.

Nowadays, a multitude of virtual team tools have made collaboration between entrepreneurs and virtual assistants more straightforward.  Working together, either remotely or locally, is now more transparent and accessible than ever.

Having said that, here are the top 10 most valuable tools you can use to enhance collaboration between you and your virtual team.

1. Dropbox.

It’s a cloud storage host that allows users to save documents, photos, and videos for easy file storage, access, and sharing, anytime and anywhere. It can be integrated with Mac and Windows. Dropbox is also accessible through mobile devices and syncs automatically with your computer. The software is subscription-based, but offers an initial 2GB free storage.

2. Basecamp.

A comprehensive web-based project management tool that promotes transparency and collaboration with the team or the people involved in a project. You don’t have to be an IT expert to use the tool. Anyone in the team can store files, post tasks, create due dates, and start discussions relevant to the project. It also allows project managers and members to know the tasks that need to be done; the person behind the completion of those tasks; and the projects that are driving favourable momentum.

3. TeamViewer.

A software tool that allows people to control another PC remotely. It’s a screen-sharing tool that usually comes in handy when giving assistance or teaching new tasks to your virtual assistant. It’s free to use, but businesses can purchase the business version for $749.

4. Skype.

While there are plenty of chat tools out there, Skype comes in as the first choice for most of the people who work in remote locations. Its popularity can be credited to many of it’s helpful features, including the ability to hold face-to-face meetings. This feature can come in very handy if you wish to conduct regular small-group meetings with your virtual team.

5. Google Docs.

This enhances team collaboration by allowing members to create and edit documents, spreadsheets, and slides in real-time. It’s obviously web-based unlike Microsoft and only requires a Gmail account. Everything that’s made in Google Docs will be automatically saved in Google Drive, which is Google’s free cloud storage.

6. Jing Project.

This can be used to record screen shots or videos, which can be uploaded to Screencast for your virtual staff to view. Jing also allows users to select any window or area on the screen to record.

7. GroupMe.

A free group messaging tool that works on various mobile and computer devices. Those who choose not to install the app on their devices can still receive the messages from the app through texts.

8. LastPass.

This tool allows users to share their passwords and other login information with others to minimise security risks. There are two ways to make use of the tool. If the password is given directly, the other person can see and use it. If it’s shared, he may not be able to see the exact password but he can still use it.

A collaborative culture is vital to success whether you are in a small, medium, or large organisation. Fortunately, unlike a few decades back, tools such as the ones mentioned are now available to effectively keep your virtual team connected and in sync.

The post 8 Essential Virtual Team Tools for Collaboration appeared first on My Virtual Workforce.

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8 Essential Virtual Team Tools for Collaboration

Hiring a virtual assistant was once described as a very risky move.
Oftentimes, the lack of physical interaction makes collaboration on tasks and projects difficult.  In addition, achieving maximum work efficiency was challenging at the very least.
But unlike yesterday’s outsourcing plight,  ent...
READ MORE

Wednesday, 20 May 2015

6 Killer Interview Questions to Ask Prospective Virtual Employees

Ask The Right Questions

The era of virtual staffing has begun, and managers who favour the more traditional, interoffice work relationships may need to check what they are missing out on.

If you are up to the challenge of hiring a remote team, keep in mind that you have to ask the right questions so you can best determine if the potential applicant is the right person for the job.

For starters, your ideal virtual staff should be very efficient at specific jobs and should be able to effectively communicate and manage assigned tasks.

If you don’t have access to first-hand referrals, consider work experience as a good indicator of a prospective employee’s capability.

In addition, interviewing the virtual candidate can give you a clearer insight into the tasks your chosen staff can effectively carry out on your behalf.

Below are some of the key interview questions to ask to help you pick the best person for the job.

Have you had any experience working as part of a remote team? If so, how was your experience?

Listen attentively to what the interviewee has to say regarding this.

For those with experience, ask for challenges and action plans. For those without any experience, ask for work expectations, the challenges they expect to encounter and how they can best overcome them.

What type of work setup did you have?

Was it a home office or a coworking space?

Let them describe how their remote office and virtual workday were like. This will give you an idea regarding connection speeds, alongside the tools they have used and are familiar with.

What is your ideal work environment?

It is best to hire candidates who prefer and have a genuine interest in the virtual work set-up.

Although some people are game for anything, it is recommended that you pick those who are really passionate about their work.

Do you have a working space where you can work uninterrupted?

While working virtually can be great, it also comes with its own share of distractions.

Case in point: If the working environment is too noisy or if the Internet connection is unbelievably slow, chances are your staff will not be able to get much done.

To give you a better idea how a digital workplace should be and the elements it should come with, you may visit this website.

How do you keep current?

Excellent telecommuting workers often have a high level of self-direction and self-motivation.

Asking how a prospect keeps up with industry news and trends (tools, practices, etc) will help give you an idea regarding their initiative and motivation when it comes to practices and changes in the industry.

How do you handle miscommunications and conflicts?

In the digital workplace, disputes can occur and can escalate quickly when not addressed accordingly and right away. In line with this, it would be ideal to hire people who are able to clearly voice out any concerns and who can handle misunderstandings like a professional.

The next time you interview prospective candidates for a virtual job, take the key questions above into account so you can better assess a candidate’s capacity and willingness to work remotely.

The post 6 Killer Interview Questions to Ask Prospective Virtual Employees appeared first on My Virtual Workforce.

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6 Killer Interview Questions to Ask Prospective Virtual Employees

The era of virtual staffing has begun, and managers who favour the more traditional, interoffice work relationships may need to check what they are missing out on.
If you are up to the challenge of hiring a remote team, keep in mind that you have to ask the right questions so you can best...
READ MORE

Tuesday, 19 May 2015

6 Key Factors to Consider When Picking a Bookkeeping Provider

Bookkeeping Provider

Finding the ideal bookkeeping service provider can be challenging.

While there are many companies offering bookkeeping solutions nowadays, finding one that will best suit your needs, preferences and budget can be overwhelming.

To narrow down your options, take the following key factors into account.

  1. Experience

Regardless of the business size, experience should rank high in your list of top factors to look out for when looking for a provider. That means you should opt for a company that does not only possess skilled bookkeepers but seasoned ones as well.

While someone with a degree in accounting is not always a must, it is important to have people who fully understand business mechanics and are fully adept when it comes to financial transactions.

  1. Fees and services

Bookkeeping service fees can vary from one provider to another. Ideally, a vendor must be able to provide you with a list of all the bookkeeping services they provide, an estimate of the time needed, and the cost to complete the job.

Don’t hesitate to ask questions regarding the services you would like to get. In addition, ensure you are fully aware of those services that are covered and those that are not.

Some companies offer a fixed rate depending on the workload while others charge on an hourly basis. Some offer monthly packages for a certain fee. Research and ask around. Once you have gathered enough information, you can now easily pick the right provider based on your specifications, preference and the money you are willing to shell out.

  1. Qualifications

Some accounting software offer certifications and trainings for their users. With that in mind, make sure to hire a bookkeeping provider that not only has in-depth knowledge and expertise, but preferably also certified in the software they are using.

In addition, tasks such as tax work, cost analysis and general bookkeeping are required by most businesses regardless of size so hiring highly skilled and competent people is a must.

  1. Technology

To save money and time, it would be best to choose providers who are using a reliable program and software. Oftentimes, this is advantageous for the client since they will get access to more comprehensive services and report.

Whether it’s the process, tools or the infrastructure, it is always ideal to find a team you can fully rely on.

  1. Support

A dependable bookkeeping service should be able to provide all the support your business needs. Apart from exceptional service, customer care should be excellent.

That being said, it would be ideal if they have a hotline you can call anytime or a designated person who can address all your disputes, queries and even grievances regarding the service. If you have access to all those, then you can be sure you are properly taken care of as a client.

  1. Portfolio

To determine if your prospective vendor can effectively do the bookkeeping job you require, you need to check the website to see what they have to offer.

From there, you can view some of the companies and individuals they have provided bookkeeping services to. You can also gain insights on the kind of services current clients enjoy.

When choosing the best provider, it is recommended that you have all the vital factors covered. The right vendor will not only exceed your expectations, they can also effectively help you keep your business on track.

The post 6 Key Factors to Consider When Picking a Bookkeeping Provider appeared first on My Virtual Workforce.

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6 Key Factors to Consider When Picking a Bookkeeping Provider

Finding the ideal bookkeeping service provider can be challenging.
While there are many companies offering bookkeeping solutions nowadays, finding one that will best suit your needs, preferences and budget can be overwhelming.
To narrow down your options, take the following key factors into...
READ MORE

6 Effective Hacks to Get Loads of Traffic to Your Blog

Sure, building a blog is easy.
But building a successful blog that generates significant traffic is a totally different thing entirely.
Fortunately, there is no shortage of strategies you can use to increase your blog’s traffic and get past the traffic plateau.
Increase your following and boost y...
READ MORE

Sunday, 17 May 2015

5 Effective Social Media Marketing Hacks for Your Business

5 Effective Social Media Marketing Hacks for Your Business

So you’ve heard that social media marketing can lead to improved sales, better brand awareness, increased customer loyalty and more repeat business?

But did you know that having various social media accounts alone will not cut it? While not everyone may be aware of it, an effective social media marketing campaign necessitates a great deal of time and effort.

Fortunately, there are a lot of simple ways you can employ that can create a world of difference when reaching out and connecting to your customers through social media. [Full Article]




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10 Tricks to Building a Landing Page that Converts Traffic into Money

10 Tricks to Building a Landing Page that Converts Traffic into Money

Here’s a shocker: a lot of people think a landing page is similar to a home page.

And they are outright wrong.

Unlike a home page, a landing page disregards all the hoopla and goes straight for the kill — that is, delivering a strong call to action.

According to Pamela Vaughnan of Hubspot, landing pages are the heart and soul of an inbound marketer’s lead generation efforts. It’s simply the best way of converting site visitors into leads, and from there into a lot of cash.

However, not all landing pages successfully deliver good results. This is because some of them aren’t optimised for SEO purposes. It’s not enough that you hire a good copywriter to formulate a compelling call to action. You have to be found first and that only happens if you allow Google to find you easily. [Full Article Here]




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3 Foolproof Ways to Boost Your Business Revenue

3 Foolproof Ways to Boost Your Business Revenue

Many businesses struggle with the competition, often going off into the unknown in search of additional revenue. They chase new customers and forget the existing ones, putting its vast and untapped potential to waste.

What many fail to realise is there are quick  and effective way to significantly increase  income even if no new customers comes in the picture. The challenge is to make the most out of available revenue maximisation strategies.

In essence, some revenue maximisation approaches work by having your existing customers buy more from you, thereby increasing your profit as a result.

Considering that your current customers already trust you and buy from you, focusing on them can be the best and least costly way to boost your earnings. While it is good to market for new customers, increasing your proceeds through your existing customers is not only easier, but also more practical as opposed to spending time and money to establish additional customer base. This strategy is especially helpful if you can’t spare money for marketing to attract new clients.

Consider these sure-fire ways to help you enhance revenue from current customers without limiting your options for gaining new ones. [Full Story]




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Top 10 Tasks Entrepreneurs Can Outsource to their Virtual Assistants

Top 10 Tasks Entrepreneurs Can Outsource to their Virtual Assistants

Imagine being stuck in a rut doing the same thing over and over again without seeing significant results.

A smart entrepreneur wouldn’t bury himself in a single task for days; instead, he hires people to take certain tasks off his plate. This entrepreneur should be you. But do you have any idea which tasks to delegate to your virtual assistant?

Knowing how to maximise the service your virtual assistant renders can save you a lot of time and money in the long run. Read More




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5 Effective Social Media Marketing Hacks for Your Business

So you’ve heard that social media marketing can lead to improved sales, better brand awareness, increased customer loyalty and more repeat business?
But did you know that having various social media accounts alone will not cut it? While not everyone may be aware of it, an effective social media m...
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10 Tricks to Building a Landing Page that Converts Traffic into Money

Here’s a shocker: a lot of people think a landing page is similar to a home page.
And they are outright wrong.
Unlike a home page, a landing page disregards all the hoopla and goes straight for the kill — that is, delivering a strong call to action.
According to Pamela Vaughnan of Hubspot, ...
READ MORE

Saturday, 16 May 2015

3 Foolproof Ways to Boost Your Business Revenue

Many businesses struggle with the competition, often going off into the unknown in search of additional revenue. They chase new customers and forget the existing ones, putting its vast and untapped potential to waste.
What many fail to realise is there are quick  and effective way to ...
READ MORE

Friday, 15 May 2015

Top 10 Tasks Entrepreneurs Can Outsource to their Virtual Assistants

Imagine being stuck in a rut doing the same thing over and over again without seeing significant results.
 
A smart entrepreneur wouldn’t bury himself in a single task for days; instead, he hires people to take certain tasks off his plate. This entrepreneur should be you. But do you have a...
READ MORE

Wednesday, 13 May 2015

5 Essential Questions to Ask Before Outsourcing

Smart business owners know how much they can save just by outsourcing some of their functions. However, it’s no longer a game of cost-cutting. Knowing how to maximise the services of an outsourced talent also plays an important role in the success of your business.
 
So instead of p...
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Tuesday, 12 May 2015

Smart Ways Businesses Can Save Money


The business world can be highly volatile. If you are an entrepreneur, that is one of the most basic insights you need to remember. If you wish to stay afloat, you have to learn to save money by eliminating unnecessary expenses, cutting back on costs and tightening your purse strings. Get your money saving off to a good start by keeping the following basics in mind: Keep an eye on your taxes Owning a business is immensely different from working for other people. For one, if you are an employee, you get your pay with the taxes already deducted.[Read More]

Smart Bookkeeping: Key Tips for Small Businesses


However small your venture may be, it can benefit from all the advantages bookkeeping has to offer.
While investing in the services of a trusted bookkeeper might seem like an expense you can do without at first glance, nothing can be farther from the truth. Bear in mind that adopting good record keeping habits from the very start can save you from costly errors down the road.
Easily accomplish long-term financial goals, get a better handle of your cash flow and improve profitability by keeping the following smart bookkeeping basics in mind: Read More

What are the Advantages of Using a Contact Centre?


The advent of contact centres has proven to be a blessing for small businesses and big companies alike.
Considered by entrepreneurs across the world as a crucial tool for customer service, contact centres give businesses access to a wide range of features at competitive prices, helping them save a significant amount of time and money in the long run.
The past decade has seen countless ventures choosing to outsource their customer support service needs. This is often done in an effort to cut costs and provide their customers with a wider range of services only fully equipped contact centres can provide.
Indeed, contact centres have been, and will continue to be, advantageous for businesses.
Here are four of the biggest benefits they guarantee. Read more

Smart Ways Businesses Can Save Money

The business world can be highly volatile.
If you are an entrepreneur, that is one of the most basic insights you need to remember.
If you wish to stay afloat, you have to learn to save money by eliminating unnecessary expenses, cutting back on costs and tightening your purse strings.
Get your...
READ MORE

Smart Bookkeeping: Key Tips for Small Businesses

However small your venture may be, it can benefit from all the advantages bookkeeping has to offer.
While investing in the services of a trusted bookkeeper might seem like an expense you can do without at first glance, nothing can be farther from the truth. Bear in mind that adopting good record...
READ MORE

Monday, 11 May 2015

What are the Advantages of Using a Contact Centre?

The advent of contact centres has proven to be a blessing for small businesses and big companies alike.
Considered by entrepreneurs across the world as a crucial tool for customer service, contact centres give businesses access to a wide range of features at competitive prices, helping them save...
READ MORE

Wednesday, 6 May 2015

Why Outsource? 7 Invaluable Benefits for Businesses


From bookkeeping to marketing, many small business owners attempt to do everything on their own.
However, no matter how adept you are or how good you can be at organising things, you will need all the help you can get if you want to keep your venture up and running.
To get access to the...
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The Many Benefits of Outsourcing Your Bookkeeping Needs


The advent of modern technology as well as the internet has dramatically revolutionised the way people do things, including the way they conduct business.
Case in point: as opposed to a few decades back, bookkeeping services can now be outsourced so you can effortlessly get the expert help you...
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